AUDIENCE & GOALS
Gather information about the targeted audience, their culture and learning preferences. Understand current context and case for the transformation.
Most transformation initiatives focus on technology and typically overstep the people involved.
People can make or break a digital transformation, so why do so many companies seem to ignore this critical ingredient?
Developing a change enablement strategy requires context and careful planning.
The first step is to measure the temperature to understand user feelings and perceived challenges.
People must embrace and support any change effort for it to succeed. A Change Strategy is a clear plan to bring your people on board and:
You need a change strategy when new systems or processes are met with resistance, training efforts feel fragmented or miss their mark, and teams struggle to move from project-driven delivery to truly user-focused ways of working.
It becomes essential when collaboration across departments is limited, governance is unclear, or ownership is diffused.
A change strategy is also critical when organizations adopt new problem-solving approaches but experience slow or inconsistent adoption, putting long-term value and engagement at risk.
Our change strategy is defined through a clear and systematic process that identifies impacts, risks, and readiness across the organization.
Gather information about the targeted audience, their culture and learning preferences. Understand current context and case for the transformation.
Map out the existing tools, learning assets, and communication strategy, and assess current training and priorities.
Agree on key questions and conduct interviews with key users to analyze the “as-is” situation of the initiative.
Analyze interview responses, and identify trends, challenges and opportunities.
Discuss recommendations and potential next steps based on the current situation.
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Let’s explore how the Understand pillar creates a solid foundation by analyzing your organization’s needs, risks, and readiness for change.
Schedule a call with us to start the conversation.